Last Updated: September 8, 2023
Welcome to Pettopia.lk! We want to ensure that your shopping experience with us is smooth and enjoyable, which includes transparent and reliable shipping services. This Shipping Policy outlines our shipping procedures, delivery times, costs, and other important information related to shipping.
1. Shipping Locations
We currently offer shipping services within Sri Lanka.
2. Shipping Methods
We offer the following shipping methods:
2.1 Standard Shipping
2.2 Express Shipping
3. Order Processing Time
Orders are typically processed within [Specify the processing time, e.g., 1-2 business days] from the time the order is placed. Please note that processing times may vary during peak seasons or due to product availability.
4. Shipping Costs
Shipping costs are calculated based on the selected shipping method and the weight and dimensions of the products in your order. You can view the shipping cost at the checkout before finalizing your purchase.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment. If you have any questions or issues with tracking your order, please contact our customer support team.
6. Delivery Times
Delivery times may vary depending on the shipping method selected and your location. Please refer to the estimated delivery times mentioned under each shipping method (as described in section 2 above). While we make every effort to ensure timely deliveries, please note that external factors such as weather conditions and courier service delays may affect delivery times.
7. Shipping Restrictions
Certain products may be subject to shipping restrictions due to their size, weight, or regulatory requirements. These restrictions will be clearly stated on the product page. If you have any questions about shipping restrictions, please contact us before placing your order.
8. International Shipping
At this time, we do not offer international shipping. We only ship within Sri Lanka.
9. Changes to This Shipping Policy
Pettopia.lk may update this Shipping Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the date of the update.
10. Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact Pettopia.lk at: Contact
Last Updated: September 8, 2023